Tuesday, July 1, 2008

Developing Negotiation Strategies

All human interaction is negotiation, according to Barbara Budjac Corvette, (Upper Saddle, N.J.: Pearson Prentice Hall, 2007).
All human interaction is negotiation, according to Barbara Budjac Corvette. When people interact, they influence each other's emotions and behavior. However, for practitioners of dispute resolution and other professionals whose jobs involve negotiation, there is so much more to it than meets the eye.

Negotiation skills is a part of CBM (Competency Based Management) as an important skills in a managerial position.
Negotiation is a dialogue intended to resolve disputes, to produce an agreement upon courses of action, to bargain for individual or collective advantage, or to craft outcomes to satisfy various interests. It is the primary method of alternative dispute resolution.
Negotiation occurs in business, non-profit organizations, government branches, legal proceedings, among nations and in personal situations such as marriage, divorce, parenting, and buying a car.
Effective negotiation helps us to resolve situations where what we want conflicts with what someone else wants. The best solution may be is to have win-win negotiation which is to find a solution that is acceptable to both parties, and leaves both parties feeling that they've won, in some way, after the event.
Sound easy to get, but in practical there are many constraint we may facing.
The negotiation itself is a careful exploration of your position and the other person’s position, with the goal of finding a mutually acceptable compromise that gives you both as much of what you want as possible.
Here are some tips on how to develop negotiation strategies:
"Do not think of negotiation as a game". While the win-lose approach of the game theory can be useful in developing strategies, we must not think of negotiation itself as a game. Under such approach, even the person who walks away thinking that he or she has won may lose in the long run if the agreement left the other party with little capability to comply.
Tips number two is commonsense, such as: be prepared; never lose control of yourself; always look for common ground and common goals; and never negotiate with someone who has no authority to commit.
While mistakes number one is assuming what the other side wants. It is common to assume the parties' respective goals are incompatible. The other party almost always has needs and assigns values different from yours.
Another common mistake is to focus on what the other party gets. It is advised to focus on one's goals instead. What the other party gets is not a loss because it helps us get what we want.

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